I'm the lead UX Designer for the Next Gen initiative, overseeing user research, testing, and the digital experience for 40 million applicants, parents, and borrowers.

I worked closely with city, county, state, and federal agencies, as well as the public and key nonprofits on the Police Data Initiative.

I consulted with the City of Chicago and its vendors to ensure the upcoming 311 redesign puts citizen needs first.

I conducted user experience research on Google Wallet for the Google Consumer Payments Team.

I developed a content strategy that regularly reached 5+ million readers in the US and Canada.

I scoped and led the content development, including training and testing apps, for Whirlpool Corporation.

I developed BailAssist as part of my involvement with the broader White House Police Data Initiative.

My self-initiated coding projects include a publishing house macro collection and American cabinet appointments.

I distilled hundreds of pages of technical documents into this sleek and simple guide.